FREQUENTLY ASKED QUESTIONS
We offer different warranty periods depending on the product type. New and Refurbished products come with a 60-day warranty, Used products have a 30-day warranty, and Certified Refurbished items have a one-year manufacturer warranty.
Orders are shipped via FedEx and typically arrive within 3–7 business days, depending on your location.
Yes, we offer free shipping on orders over $30. For orders under $30, a flat shipping fee of $9.99 will apply.
Yes, you can return items within 30 days of delivery. Items must be in their original condition, and customers are responsible for return shipping costs for buyer’s remorse returns.
If tracking shows your package is lost or if it arrives damaged, you are eligible for a replacement (if available) or a full refund.
Simply contact our customer support team within 30 days of delivery, and they’ll guide you through the process. Make sure to keep your order number handy!
For returns due to buyer’s remorse where the item has been opened, a 15% restocking fee will apply.
Currently, we only ship within the United States. We do not ship to PO Boxes, APO addresses, Alaska, or Hawaii.
We use SSL encryption, PCI-compliant payment processing, and firewall-protected servers to keep your information secure. For more details, please see our Privacy Policy.
Payment is processed securely through credit card or PayPal at the time of purchase. All transactions are PCI-compliant to ensure your data is protected.