Effective Date: November 21st, 2024
Last Updated: November 21st, 2024
The following Terms of Sale govern all transactions between you and GamerGearOutlet, operated by Close The Loop Group USA, Inc. By purchasing from our website, you agree to these terms.
1. Product Descriptions
We aim to provide accurate descriptions for all items on our site. If an item you receive does not match its description, please contact our customer service team. All claims are handled on a serial number basis to ensure proper verification.
2. Order Process & Payment
- Accepted Payment Methods: We accept credit card payments and PayPal.
- Order Confirmation: An order is considered final and confirmed once the item has shipped.
- Upfront Payment: Full payment is required before shipment of any order.
3. Pricing & Taxation
- Sales Tax: All prices on our website include applicable taxes. Sales tax will be calculated at checkout, where applicable.
4. Warranty & Product Condition
Our warranty terms vary by product condition:
- New Products: 60-day warranty unless otherwise noted.
- Refurbished Products: 60-day warranty unless otherwise noted.
- Used Products: 30-day warranty.
- Certified Refurbished Products: One-year manufacturer warranty.
Warranty Limitations: Any physical or liquid damage, removal of components, or missing accessories will void the warranty.
5. Liability & Dispute Resolution
- Liability for Delays: We cannot be held responsible for shipping delays caused by carriers, and no partial refunds or credit will be issued for these delays.
- Defective Products: Claims for defective products must be submitted within the specified warranty period.
Dispute Resolution All disputes arising from these Terms of Sale shall be resolved in small claims court in accordance with local laws